Effective Date: 07/12/2025

At XUXIMALL.COM, we are committed to protecting your privacy and safeguarding your personal and business information. This Privacy Policy outlines how we collect, use, store, and disclose your data when you visit our website or use our services.

By accessing or using the XUXIMALL.COM website, you agree to the collection and use of your information as described in this policy. If you do not agree with any part of this Privacy Policy, please do not use the Site.

1. Information We Collect

We collect various types of information to provide you with customized, efficient, and secure services. The information we collect may include:

1.1. Personal Information

  • Full name

  • Business name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Job title or position

  • Tax identification numbers (if applicable)

1.2. Business Information

  • Business registration details

  • Type and size of your business

  • Order history and preferences

  • Product categories of interest

1.3. Account and Login Information

  • Username and password

  • IP address

  • Login timestamps

  • Account status and permissions

1.4. Payment Information

  • Billing address

  • Payment method (e.g., credit card, bank transfer)

  • Transaction history

    (Note: XUXIMALL does not store full credit card numbers. Payment processing is handled securely through third-party providers.)

1.5. Technical Information

  • Device type and browser information

  • Operating system

  • Referral URLs

  • Pages viewed and navigation behavior

  • Cookies and session tokens

2. How We Use Your Information

We use the collected information for the following purposes:

  • To review and approve wholesale registration applications

  • To manage your account and verify identity

  • To provide access to wholesale pricing and services

  • To process orders, payments, and shipments

  • To send order updates, invoices, and support messages

  • To improve website functionality and user experience

  • To analyze traffic and performance trends

  • To comply with legal obligations and regulatory requirements

  • To send marketing emails, newsletters, and promotional offers (with your consent)

  • To detect and prevent fraud or unauthorized activity

3. How We Share Your Information

XUXIMALL does not sell or rent your personal or business information to third parties. However, we may share your data in the following circumstances:

  • With service providers: We use third-party vendors for website hosting, payment processing, shipping, email delivery, and analytics. These providers are contractually obligated to protect your information.

  • With logistics and customs partners: To facilitate international shipping and customs clearance, your shipment information may be shared with freight forwarders, carriers, and brokers.

  • With legal authorities: If required by law, subpoena, court order, or to protect the rights, property, or safety of XUXIMALL or others.

  • In business transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

We use cookies and similar tracking tools to enhance your browsing experience. These may include:

  • Session cookies (for login status)

  • Preference cookies (to remember settings)

  • Analytics cookies (to understand user behavior)

  • Marketing cookies (for retargeting and advertising)

You may disable cookies in your browser settings, but some features of the Site may not function properly without them.

5. Email and Communication Preferences

By registering or placing an order, you may receive transactional emails (e.g., order confirmations, invoices).

You may also receive marketing communications such as promotions, product launches, and newsletters — but only if you opt in.

You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link at the bottom of the email or by contacting us directly.

6. Data Security

We implement industry-standard security measures to protect your data, including:

  • HTTPS encryption

  • Firewalls and intrusion detection

  • Secure password storage (hashed and salted)

  • Access controls and user authentication

  • Regular system updates and vulnerability checks

However, no system is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal and business information for as long as your account remains active or as needed to fulfill our legal and operational obligations, including:

  • Tax and accounting compliance

  • Order recordkeeping

  • Fraud prevention and dispute resolution

You may request that we delete your data, subject to certain exceptions required by law.

8. Your Rights

Depending on your location, you may have the following rights under applicable data protection laws:

  • The right to access and review your data

  • The right to correct inaccurate information

  • The right to request deletion of your data

  • The right to object to or restrict certain uses of your data

  • The right to data portability

  • The right to withdraw consent (for marketing or optional features)

To exercise any of these rights, please contact us using the details below.

9. Children’s Privacy

Our website and services are intended for business use only and are not directed toward children under the age of 13. We do not knowingly collect personal data from children.

10. International Data Transfers

Because we operate globally (including China, the U.S., and Korea), your information may be transferred to and stored on servers located outside your country.

We take steps to ensure that cross-border data transfers are protected and comply with applicable laws.

11. Changes to This Privacy Policy

We reserve the right to update or revise this Privacy Policy at any time. When we do, we will revise the “Effective Date” at the top of this page.

Your continued use of the Site after such changes constitutes your acceptance of the revised Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:

XUXIMALL LLC

Email: info@xuximall.com